Summary
Wapes adds CRM, AI-assisted replies, campaign sending, contact exports, and sales activity tracking to WhatsApp Web.
About
Wapes extends WhatsApp Web with lightweight CRM and sales workflows for small businesses, consolidating customer communication and activity tracking in the browser.
Wapes is a browser-based CRM for small businesses that manage sales through WhatsApp Web. It supports bulk campaigns with sending limits, AI-assisted replies, contact exports to CSV or Excel, and daily sales activity tracking. Processing takes place locally in the browser. The product is built for small and medium-sized businesses and offers a free plan.
Key Features
Bulk campaign sending with safe sending limits
AI-assisted replies to customer messages
Contact export to CSV and Excel
Daily sales activity tracking
Local browser processing
Real-World Use Cases
WhatsApp-based lead follow-up
Small sales teams can use AI-assisted replies and activity tracking to manage customer conversations and follow-up work within WhatsApp Web.
Customer outreach campaigns
Businesses can send bulk campaigns with configured sending limits to reach contacts through their existing WhatsApp workflow.
Contact management and reporting
Users can export WhatsApp contacts to CSV or Excel for further organization and use in other business processes.
Business Opportunities
Structured sales operations for WhatsApp-first businesses
Problem: Small businesses may manage customer conversations and sales follow-ups directly in WhatsApp without a dedicated CRM workflow.
Solution: Use Wapes to add activity tracking, contact exports, and AI-assisted replies to WhatsApp Web.
Estimated ROI: Potential time savings from faster replies and reduced manual contact handling; financial returns are not specified and depend on usage and sales volume.
Execution: Adopt the browser tool alongside existing WhatsApp sales processes, define consistent activity-tracking practices, and use contact exports for operational reporting.
More efficient customer outreach
Problem: Manual outreach to many WhatsApp contacts can consume staff time and be difficult to manage consistently.
Solution: Use bulk campaigns with safe sending limits to organize outreach through WhatsApp Web.
Estimated ROI: Potential improvement in outreach efficiency; campaign performance and revenue impact are not established by the provided information.
Execution: Segment contacts using existing business processes, prepare campaign messages, and monitor sending activity while respecting the tool's limits.